When you make your appointment you will be required to provide a retainer of 50% of the agreed upon sitting fee to hold your appointment time. You have 72 hours to provide the retainer fee or your appointment will be cancelled automatically. You may pay the retainer by cash, check, money order, or credit card via PayPal. Retainers are non-refundable with the exception weather cancellations (at our discretion)
Retainers will be applied to your sitting fee on the day of your appointment.
You will be charged you the full sitting fee if you cancel or no show.
If you reschedule you will not lose your retainer, but a $15.00 reschedule fee is required.
This policy applies to all cancellations and reschedules; there are no exceptions for illnesses and/or accidents.